|
The most important functions for everyday use of the software at the reception are explained here.The easiest way is to try the functions live. Experience has shown that after a few minutes, the principles of using the software are clear and the program can be used productively at the front desk.
Create a booking
In the following example, 4 people will be booked for 2 nights on April 7th into the "Big Dorm":
- Click on a free bed on the date of arrival.
The input mask opens
- Enter the name of the guest,
- select the amount of persons und nights
- and save.
- The new reservation appears in the occupation table.
|
 |
Edit a booking
To edit a reservation, simply click on the relevant reservation (rectangle) in the room plan. This will open the guest form. Now you can change all the information of the guest (eg name, address, date of arrival, room, price ...). Then click Save to adopt your changes or Cancel to discard the changes.
|
Group bookings
A guest can have multiple bookings. Therefore, you must first open the guest form. When the form is open, click on one or more free beds in the room plan. Each click on the room plan adds a new booking to the guest's invoice. In the example on the right, the guest has booked a total of four rooms.
|
 |
One guest - many invoices
Similar to the group booking, guests can have any number of bills. Just open the guest mask and click on the tab "New". It appears a new invoice without the invoice number "0". By clicking on free beds in the room plan, you can add new bookings to this invoice. Just like the group booking.
|
 |
Create an invoice or confirmation
 Creating an invoice / confirmation is easy. You open the guest form (click on a booking in the room plan) and choose the appropriate button ("Print Invoice" - "Print Confirmation"), done. It will open a PDF document, which you can print or send as e-mail.
The invoice / confirmation shows standard texts that you can configure in the administration area. If you need to customize the text for an individual guest, then select "Edit invoice text" or "Edit confirmation text".
|
The dayview
A little hidden, you will find a dayview of your reservations when you click on the date in the room plan. The dayview is a PDF document showing all arriving, departing and remaining guests of the selected date. If you click on a date on the right side, the prices are displayed. This dayview is intended to be used at the front desk. The day view on the left side does not contain prices. It can for example be used as a handout for cleaners.
|
 |
Private and shared rooms (Dorms)
Private rooms are typical for hotels and guest houses, dormitories for Hostels. The example shows 2 private rooms with 2 and 3 beds and a 6-bed dormitory.
Free beds in private rooms will be grayed out to indicate that this room is occupied. A dorm, however, can be occupied with different guests without graying out free beds.
The price in a private room is understood as 'per room per night, in a dorm as "per person per night.
|
 |
iPhone
You can also use Loventis with the iPhone or any smartphone with a browser. This functionality is still under development. Currently you can view the occupation table, but cannot insert reservations. This will change soon ...
|
Any other questions?
If you have any questions, please feel free to send me an e-mail: martin.hofmann@loventis.com
|
| 
